Purpose-Built for Fire & EMS

Software That Answers
the Call

Box Alarm Software delivers mission-critical tools for fire departments and EMS agencies — built by people who understand what's at stake when the tones drop.

99.9% Uptime Guaranteed
24/7 Live Support
20+ Years in Service
Why Box Alarm
Built for the Firehouse,
Not the Boardroom

Every feature is designed with input from active firefighters, officers, and EMS providers — not just developers.

Real-Time Dispatch

Instant alerts to all devices the moment a box is struck. No delays, no dropped notifications — just immediate action.

Incident Management

Track units, resources, and timelines on every incident. From initial alarm to last unit clear, every second accounted for.

Personnel & Scheduling

Manage shift schedules, certifications, availability, and overtime with tools that actually fit how fire departments operate.

NFIRS Reporting

Automated data collection during incidents feeds directly into compliant NFIRS reports. Close out paperwork faster, file on time.

Pre-Incident Planning

Critical building info, hazmat details, and access maps instantly available to responding crews — before they arrive on scene.

EMS Patient Care

Integrated ePCR with hospital notification, vitals tracking, and billing export. Get your patients the care they need, faster.

Our Products
The Full Suite

Modular solutions that work together or standalone, scaling from volunteer companies to large career departments.

Starter

Light Box

Just getting started? Let us build you a basic website.

  • 1 GB Storage
  • Basic Website
  • 10 E-Mail Accounts
  • E-Mail Support
Learn More
Full Custom

Heavy Box

Fully customizable website and fully managed

  • 10 GB Storage
  • Complete web presence
  • Comprehensive Admin Panel
  • Unlimited E-Mail Accounts
  • Access to FireEMS Manager
Learn More
Box Alarm Software logo
We Built This
For You
"Technology should make your job easier — not add to the chaos of a working fire."

Box Alarm Software was founded by firefighters and EMS providers who grew tired of clunky, overpriced software that was clearly designed by people who'd never run a hose line.

Every line of code we write, every interface we design, is done with a single question in mind: Does this help the person in the gear?

We're a mission-driven company. Your success in protecting your community is the only metric that matters to us.

Get Started
Ready to Answer
the Call?

Schedule a live demo with a product specialist — someone who's actually worked in the fire service.

Request a Demo Contact Sales